AI customer assistant
Answers questions about your services, clarifies the request and helps visitors take the next step. On your website or in a messenger.
What is included →
alty.kz · Almaty and across Kazakhstan
Business automation
Business automation
with AI
Help your team answer customers faster, handle enquiries and reduce manual work. Connect AI to your services, documents and business processes.
- Start with one task
- Test with your examples
- Support after launch
Example: from question to enquiry
01
Customer asks
«Can you help me choose a service?»
02
AI + company knowledge
Clarifies the task.
Finds answers in your information.
03
Your team gets the context
The customer’s needs and contact.
Ready for a focused conversation.
The workflow is tailored to your business processes.
What does your business need?
Choose a process that repeats every day. We will start there and measure the result.
Lead and CRM automation
Collects enquiries, creates tasks and sends data to your CRM. Less manual copying and fewer missed requests.
What is included →AI knowledge assistant
Helps staff find answers in manuals, catalogues and policies, with links to the source.
What is included →Less repetitive work
Too many recurring questions
An assistant answers using your business information. Your team handles complex requests.
Manual copying of enquiries
An integration sends data to the right system and assigns the next step.
Information gets lost in documents
An assistant searches the selected knowledge base and shows its sources.
Tell the assistant about your business
It explains alty.kz services, clarifies your task and suggests where to start. For a person, message us on WhatsApp.
«I run a store. What can I automate?»«How can AI work with our company documents?»
This is an automated assistant. Answers may contain errors; a specialist confirms project terms.
When you need a wider workflow
Additional tasks are assessed after reviewing your data and systems.
Documents and spreadsheets
Extracting data from PDFs and scans, preparing drafts from templates.
Catalogues and content
Preparing descriptions, translations and specifications for review before publication.
Conversations and reports
Transcribing recordings, meeting summaries and reports from connected sources.
From one task to a working solution
- 01
Understand the process
Choose a task, data sources and success criteria.
- 02
Build a pilot
Configure one workflow and test it with your examples.
- 03
Connect to your workflow
Set up permissions, integrations and human handover.
- 04
Review and improve
Track errors, usage and quality; keep information up to date.
A clear cost breakdown
We define the scope first. Costs and limits are agreed before connecting paid services.
Implementation
Workflow review, setup, integrations and pre-launch testing.
Support
Knowledge updates, quality checks and workflow improvements.
AI usage
API and external service usage. Your own provider account can be used.
Our work
Our development experience
Live websites and services we built and maintain — open any of them and see how it works.
DULATTAR.KZ — digital genealogy of the Dulat clan
A family tree of 310,000 people: find yourself by the “me — father — grandfather” chain, an interactive tree, profiles, genealogy books and moderation. Django + PostgreSQL.
dulattar.kz
BDK — turnkey business in Kazakhstan
A corporate site in three languages (RU, EN, Chinese): company registration, industrial sites, equipment and production launch for foreign investors.
bdk.kz
NOX Corporation — industrial equipment
A catalog with Part Number search: international supply of industrial equipment and rare or discontinued parts, with quote requests.
arxin.kz
Atlantmed — spine and joint treatment
A website for a clinic in Taraz, Astana and Aktau: services, symptoms, the doctor and reviews, WhatsApp booking, Russian and Kazakh versions.
atlantmed.kz
SYI.kz — a wedding and celebration service
One link for the whole celebration: a beautiful invitation, guest RSVP, and on the day guests upload photos and videos to the same page.
syi.kz
Cartridge.kz — printer supplies store
An online store of printer cartridges and parts: search by device model, over 2,300 items in stock, cart and delivery across Kazakhstan.
cartridge.kz- 310 000+people in the dulattar.kz family tree
- 2 300+products in the cartridge.kz catalog
- 3languages on bdk.kz
- 6live projects we run
Your website is part of the workflow
We build landing pages, company websites and online stores, adding forms, assistants and integrations where they help your business.
Technical SEO, responsive design, domain, hosting and support.
Explore website developmentCheck the value in practice
Agree on the task boundaries, use verified information and keep people in control of important decisions. Evaluate answer quality, lead handling and time spent.
Before we start
Where should we start?
Choose one recurring task: customer questions, lead handling or document search. We agree on the workflow and quality criteria, then test it with realistic examples.
Do we need a new website?
Not necessarily. An assistant and integrations can be added to your existing website when its technical capabilities allow it.
How is pricing calculated?
Implementation, support and external service usage are estimated separately. Scope, limits and costs are agreed before launch. There is no single price for every workflow.
Can we use our own API key?
Yes. We can connect your provider account or agree on a managed service. Keys stay on the server, outside page code; usage and limits are agreed in advance.
What happens to the data?
Before implementation we define the required data, access rights and what is shared with external AI. This website’s assistant uses chat.urta.kz and may send messages to xAI to generate replies. Do not send passwords or confidential documents.
Can AI fully replace a sales representative?
We configure an assistant for specific tasks. Complex questions and consequential decisions stay with your staff. We test responses, define boundaries and provide a human handover.
Do you still build websites?
Yes. We build landing pages, company websites and online stores, with technical SEO and ongoing support. Website development remains part of alty.kz.
Start with your taskWhat takes up
What takes up
your team’s time?
Tell us how the process works today. We will suggest a first automation workflow and explain what is needed to launch it.
- +7 705 662 22 99
- Almaty, Akbulak, 16/1 Shormanov Street